Seller Payout & Recovery Policy

Buyer money is received by Sidra. Courier charges are paid through Sidra's Delhivery wallet and allocated in the order ledger according to the founder's published shipping setting. A seller is not asked to pay the courier agent from personal funds.

Made-to-order costs may be released in configured stages after payment verification and evidence. Profit, minus the active plan's commission on verified profit, becomes available after confirmed delivery and the configured dispute window.

Refunds, chargebacks, buyer claims, seller-caused cancellation, false cost declarations and other recoverable losses may be set off against pending or future seller settlements. Sidra provides the reason and amount inside the seller finance area.

Withdrawal requests are manually paid by Sidra to the seller's verified UPI or bank destination. No automatic external bank payout is promised unless a payment provider is explicitly enabled.